Isuzu Genuine Parts Club Terms and Conditions

Full Terms & Conditions


The Isuzu Truck Genuine Parts Club is operated by Isuzu Truck UK Ltd, 164 Great North Road, Hatfield, Herts, AL9 5JN. It provides the opportunity for Isuzu Truck customers to benefit from promotional offers from participating Authorised Isuzu Truck Full Service Dealers and Authorised Isuzu Truck Parts and Service Dealers including the purchase of parts at a discounted price using vouchers. The conditions of use of the Isuzu Truck Genuine Parts Club are defined in these Terms and Conditions.

All offers are subject to availability, while stocks last.

  1.  DEFINITIONS – In this document
    1. ‘We’ and ‘Us’ refer to Isuzu Truck UK Ltd.
    2. ‘You’ and ‘Your’ refers to customers of Isuzu Truck UK Ltd
    3. ‘Your Dealer’ refers to participating Authorised Isuzu Truck Full Service Dealers and Authorised Isuzu Truck Parts and Service Dealer.
    1. ‘We’ and ‘Us’ refer to Isuzu Truck UK Ltd.
    1. Companies, partnerships, sole traders and individuals over the age of 18 are eligible to receive correspondence regarding Isuzu Truck Parts and Accessories including offer vouchers, provided a valid residential or business correspondence address in the UK and a valid email address are made available. Requests can be made via Vouchers / offers are valid for retail sales/customers, parts purchased are not for resale.
    1. In the event that we issue You with offer vouchers, The Isuzu Truck Campaign issued will be in the truck owners name and provided with a unique number. The vouchers will remain the property of Us. Vouchers must be produced to Your Dealer when You want to benefit from promotional offers. Your Dealer is responsible for the fulfillment of the Isuzu Truck Genuine Parts Club offers. Any query or dispute connected with this must be referred to Your Dealer in the first instance.
    1. To benefit from promotions from the Isuzu Truck Genuine Parts Club you must produce a valid voucher along with your Isuzu Truck Genuine Parts Club membership card, at Your Dealer who may enter the unique number in their computerised parts system to validate eligibility. In addition the right is reserved to request proof of identity. While every attempt is made to ensure the availability of benefits there may be occasions when a product is unavailable and no rights may be derived from the above.
    1. Neither We nor Your Dealer accept any liability for misuse of the Isuzu Truck Parts Campaign Vouchers or the Membership Card, nor arising from loss, theft or in the event of termination of participation in the Campaign howsoever caused.
    1. The data You provide to Us at the time of application will be retained by Us and Your Dealer. Additionally records of your parts purchases will be analysed and this data will be used to tailor specific offers to You in accordance with Your purchase patterns and for marketing purposes.
    2. All data will be treated in accordance with all applicable legislation and will not be passed to any third party save insofar as it is necessary to process Your purchase.
    3. You have the right for Your data not to be used for marketing purposes including receiving tailored offers. This right may be invoked by notification via email address
    1. All intellectual property rights relating to Isuzu Truck UK Ltd and the Isuzu Truck Genuine Parts Club remain with Us and/or those from whom We have obtained a licence.
    1. We shall do our best to ensure as far as possible that the websites employed by Us are virus-free, but unfortunately We are unable to guarantee this. You are recommended to use virus-screening software in accordance with normal commercial best practice.
    2. We may modify information on the website at any time without prior
    1. All prizes, offers and campaigns are offered subject to availability and for the validity period specified for the individual offer. While every attempt is made to depict prices, features and descriptions accurately these should be regarded as indicative and not of a binding contractual nature.
    2. All offers and campaigns are shown net of VAT, which will be applied at the prevailing rate.
    3. Unless otherwise indicated, all offers exclude labour charges and are not available in conjunction with any other offer.
    1. Discount vouchers can only be used at Your Dealer to purchase up to the maximum indicated quantity of the product indicated. The discount value indicated on the voucher will be deducted from the recommended retail price of the product. Vouchers cannot be used in conjunction with any other promotion nor for items not available from Your Dealer’s stock.
    1. You may terminate your participation in The Isuzu Truck Genuine Parts Club at any time via email address
    2. If You have acted in breach of these Terms and Conditions, including by the provision of inaccurate or incomplete information and misuse of the Isuzu Truck Parts Campaign vouchers, we reserve the right to terminate Your participation with immediate effect.
    1. If we need to write to you we shall send any correspondence relating to future Isuzu Truck Parts Club Campaigns to the last registered address that you provided to us. You must notify Isuzu Truck UK Ltd of any changes of address at, stating your old and new addresses.
    1. If after raising any query or dispute regarding the Isuzu Truck Genuine Parts Club, your Isuzu Truck Full Authorised Dealership or Authorised Isuzu Truck Parts and Service Operation you are still dissatisfied you may contact our Marketing Support department directly by emailing
    1. We may amend these Terms and Conditions at any time to apply to future transactions or promotions under this or any replacement/subsequent campaign.
    2. These terms and conditions and offers featured are correct at time of going to print in April 2014.  Isuzu Truck (UK) Ltd reserve the right to change, remove, substitute or add to the offer vouchers available at any time.

These terms and conditions and offers featured are correct at time of going to print in April 2014.  Isuzu Truck (UK) Ltd reserve the right to change, remove, substitute or add to the offer vouchers available at any time.

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